How long will it take to receive my order?
(Updated for August 2006)
Orders Under £50 in Value
These items are posted using Royal Mail and take between 3 to 5 days to reach their destination in the UK from the point of despatch.
For European orders we use Parcelforce Euro 48 hour. Most orders are expected to reach you in 2 working days, however some countries may take 5 to 6 working days. Please note that this is 2 days from the date of despatch. International orders are sent via Parcelforce’s Scheduled Service and should take no more than 7 to 10 days to reach their destination. (USA and Canada – 6 working days approx.)
Orders Over £50 in Value
Footwear is sent using Parcelforce-48 to the UK, Parcelforce Euro 48 hour to Europe and Parcelforce Scheduled to the rest of the world. You can expect your goods within 2 to 5 working days from the point of despatch for UK customers, 3 to 6 working days for European customers and 7 to 10 days for the rest of the world.
Time to despatch from placing order
If you order before 12pm on a weekday, goods will normally be despatched the same day. Generally speaking we aim to despatch goods within 24 hours of your order, provided your goods are in stock.
Remember, all Standard UK deliveries are Free!. However, to ensure the fastest carrier service and a greater level of trackability, please ensure your order value is over £40 to qualify for our Parcelforce service. Alternatively, select our Express service on the final payment page.