Customers can return faulty or inaccurate goods for a full and complete refund or exchange including all postage charges provided the returns procedure is followed accurately. Cloggs.co.uk will not be responsible for mis-use of the returns procedure when returning goods (faulty or otherwise) back to us. The refunded cost of returning goods to us can only be guaranteed when agreed with Cloggs Customer Services in advance.
If you think that you have received faulty or inaccurate goods please call us on 07000 256 447 (+44 121 237 5510 for international customers) Monday to Friday 10am-5pm UK time, and we will try to sort this out for you as quickly as possible.
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