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/Cloggs National Awards & Nominations
From humble beginnings, Cloggs were founded on the belief that having the right pair of shoes is the foundation for everything. With almost 40 years experience in the footwear industry, Cloggs has grown to be one of the biggest independent footwear retailers in the UK - with a thriving, interactive customer base that continues to multiply year upon year.
Because of this, Cloggs works tirelessly to ensure the service to each of our valued customers is professional, high-quality and seamless in every way. Using our customer service methods as a centre point for the business, we utilise telephone, e-mail, social media, live chats on our website and a “Cloggs Concierge” system whereby every customer receives a courtesy call after receipt of their order to check that they’re satisfied, as an opportunity to engage with our customers at every stage of the buying process.
To heighten the experience we provide for our customers, we are continuously searching for new brands to add to our repertoire and adding technological developments both to our website and in our stores, with the end goal of a smooth transition between on and offline browsing when shopping with Cloggs. Our responsive website design is testament to this notion, as are our hi-tech in-store kiosks, which allow you to digitally browse our catalogue as you physically browse our in-store collection, ordering shoes either to the store or to your home for the next day if the store doesn’t stock your desired colour, size or style.
We work hard to keep our consumers happy and to keep our store ahead of the game in the footwear stakes, so we’re delighted when our hard work is recognised and commended. We’ve been fortunate to have been nominated for several prestigious awards over the past few years, and even more fortunate to have won a few! Here’s a list of our professional achievements: